HCSF Leads Civil Service Into A New Digital Era As Office Goes Live On 1-Government (1 Gov) Cloud Enterprise Content Management System

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HCSF, Mrs. Didi Esther Walson-Jack, OON, mni, (m) delivering the keynote address at the Go-Live event of the OHCSF IGov cloud ECMS. She is flanked by some Permanent Secretaries, Amb Dunoma Umar Ahmed, Foreign Affairs (2nd L), Engr Faruk Yusuf Yabo , Solid Minerals Development, (3rd R), Mrs Fatima Mahmood, Career Management Office (2nd Right), and Arc Joy Baderin, Director, Overseeing Office of Permanent Secretary, Special Duties Office (SDO) (Ist Right) and Representative of the MD/CEO of Galaxy Backbone, Mr Sani Ibrahim (1st L).
HCSF, Mrs. Didi Esther Walson-Jack, OON, mni, (m) delivering the keynote address at the Go-Live event of the OHCSF IGov cloud ECMS. She is flanked by some Permanent Secretaries, Amb Dunoma Umar Ahmed, Foreign Affairs (2nd L), Engr Faruk Yusuf Yabo , Solid Minerals Development, (3rd R), Mrs Fatima Mahmood, Career Management Office (2nd Right), and Arc Joy Baderin, Director, Overseeing Office of Permanent Secretary, Special Duties Office (SDO) (Ist Right) and Representative of the MD/CEO of Galaxy Backbone, Mr Sani Ibrahim (1st L).

In a bold step toward digital modernisation, the Head of the Civil Service of the Federation (HCSF), Mrs. Didi Esther Walson-Jack, OON, mni, has announced the migration of the Office of the Head of the Civil Service of the Federation (OHCSF) to the homegrown and cutting-edge 1Gov Cloud Enterprise Content Management System (ECMS).

This landmark move signals a new era for the Federal Civil Service, driving efficiency, enhancing workflow automation, and reinforcing the government’s commitment to a paperless, tech-driven future.

Speaking at the event, Mrs. Walson-Jack described the occasion as “a defining day in the history of the Nigerian Public Service.” She emphasised that this migration is a great milestone under the promise of the Federal Civil Service Strategy and Implementation Plan 2021–2025 (FCSSIP25) to build a world-class, digital Civil Service.

The HCSF emphasised that the day marked more than just a shift to digital operations; it represented the realisation of a national vision. The milestone, she noted, reflected the government’s readiness to deliver services with greater speed, transparency, and efficiency.

She highlighted the significant foundational work accomplished over the past year, notably the creation of official email addresses for all Civil Servants with 59,344 already established to enhance communication, accountability, and digital integration across the Service. She also underscored the development of Standard Operating Procedures (SOPs) for common services departments and units, designed to promote efficiency, uniformity, and standardisation across Ministries and Extra-Ministerial Departments.

Outlining the strategic rationale for the 1Gov Cloud, the HCSF cited four critical factors: national sovereignty of data infrastructure, government-wide interoperability, economies of scale, and faster digital adoption.

The integrated 1Gov Cloud platform provides all Ministries and Extra-Ministerial Departments with a single digital backbone, harmonising workflows and enabling interoperability through GovMail for communication, InMail for direct mails, GovDrive for document management, and GovConference for virtual meetings and online collaborations. Reaffirming the Federal Government’s commitment, the HCSF stated that the target for a paperless Civil Service by December 31, 2025, remains.

She further commended Galaxy Backbone Limited, developers and managers of the platform, for their professionalism and alignment with the Nigeria First Policy, ensuring that the nation’s digital assets are hosted, governed, and secured within Nigeria. “We are transitioning from dependence on foreign technology to a Nigerian-built and Nigerian-owned digital system,” she declared.

The highlight of the event was a live demonstration, where the HCSF assigned tasks to the Permanent Secretary of the Career Management Office and the Senior Special Assistant to the President on Civil Service Matters. Additionally, the HCSF sent emails simultaneously to the Permanent Secretaries of Foreign Affairs and Solid Minerals Development, also present at the event. Both recipients received and acknowledged the messages promptly, showcasing the seamless inter-agency communication flow facilitated by the tool.

This migration to the 1Gov Cloud platform marks a new era of efficiency, transparency, and modernised governance within the OHCSF, positioning it as a model of innovation, digital transformation, and operational excellence in the Public Service.

Signed

Eno Olotu, FCAI, mnipr
Director, Information and Public Relations
11th November, 2025