………………to facilitate a more responsive and robust feedback system.
FIC Report (Abia State) – In a bid to transform the state’s civil/public service from a 19th-century standard to a world-class level, the Abia State Government has launched the “Betterr Service Initiative”. This initiative aims to deliver efficient, transparent, and virile services to the public and clients.
At the launch in Umuahia, the Head of Service, Mr Benson Ojeikere emphasized the importance of eliminating service failures, including delays, gratification, bribery, corruption, and other unethical behaviors.
Mr Ojeikere also announced the launch of an official email betterrservice@abiastate.gov.ng, to facilitate a more responsive and robust feedback system.
The Head of Service encouraged civil servants and the public to use the service email to report issues, concerns, and suggestions. He stressed that prioritizing the needs of the public and clients is a task that must be accomplished.
The Body of Permanent Secretaries, including the Chairman of the Betterr Service Initiative who is also the Solicitor General of the State Barr. Paul Ogubunka and civil servants were present during the launch.
Signed
Abiakam Gloria Ify
HOC,FIC UMUAHIA, ABIA STATE
