Effective Service Delivery: SERVICOM Takes Campaign to MPR

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The National Coordinator/CEO SERVICOM, Mrs Nnenna Akajemeli presenting items from Servicom to the PS, Dr. Nasir Sani Gwarzo, mni, NPOM

In furtherance of the actualisation of its mandate of ensuring provision of quality service to the people, the leadership of SERVICOM led by the National Coordinator, Mrs. Nnenna Akajemeli paid an advocacy visit to the Ministry of Petroleum Resources in Abuja on Monday, September 13, 2021.

While addressing the team, the Permanent Secretary, Ministry of Petroleum Resources, Dr. Nasir Sani Gwarzo, mni, stated that he was very delighted to host the delegation from SERVICOM. He informed that that SERVICOM is a very good program that was well conceptualized, conceived, packaged and delivered.

The Permanent Secretary noted that, petroleum was crucial and affects the country in many ways. It therefore behoves the Ministry of Petroleum Resources to continue to deliver quality services in a transparent way so that citizens for who allegiance was pledged would continue to benefit from the works of the Ministry.

Gwarzo said he looked forward to working closely with SERVICOM, starting with the review of the Ministry of Petroleum Resources’ SERVICOM charter which he said would be in line with the Petroleum Industry Act (PIA) recently accented to by President Mohammadu Buhari. He also assured of the Ministry of Petroleum Resources participation in the upcoming SERVICOM capacity building workshop scheduled to hold in Enugu State.

In her presentation, the National Coordinator and Chief Executive Officer of SERVICOM, Mrs. Nnenna Akajemeli stated that government is all about the people. She said it was for this reason that Ministries, Departments and Agencies were established with the mandate to deliver services that touches the lives of the people through citizens focused services, adding that the quality of governance would be determined by the quality of services rendered.

Mrs. Akajemeli stated that the public service in Nigeria had been undergoing a lot of reforms, in a bid to improve the system and ensuring qualitative service delivery. She advocated for an improvement in the capacity, effectiveness and efficiency of the people who serve so that they can deliver efficient services to the citizenry.

In her concluding remarks, Mrs. Akajemeli commended the Permanent Secretary for his efforts at turning around things in the Ministry.

Enefaa Bob-Manuel
Deputy Director (Information)
Ministry of Petroleum Resources