The Permanent Secretary, Federal Ministry of Communications, Mr. Musa Istifanus has revealed that the Ministry will adopt electronic management systems in work place to create higher level of transparency and efficiency in its operations and service delivery.
He stated this recently during the inauguration of the Ministerial SERVICOM and Anti-Corruption and Transparency Committees respectively; by the National Co-ordinator SERVICOM, Mrs. Nnenna Akajemeli and the Chairman of Independent Corrupt Practices and Other Related Offences Commission, Prof. Bolaji Owasanoye represented by Mr. Olayinka Aiyebayo.
The inauguration of the two Committees took place at the Ministry’s conference room in Abuja.
Addressing the management and the committee members, the Permanent Secretary pointed out that civil servants must deliver satisfactory service so that the citizens could feel the impact of service delivery. He noted that the period of hiding files would soon be over because the Ministry has concluded plans to put files into electronic forms to end the era of carrying papers and files about.
According to him, “The Ministry of Communications has already started work on the electronic management systems and I believe that by the time we are done, there is no way any staff can leave anything on his/her table for more than 24 hours in line with extant rules”.
“I am willing to support all the staff in providing them with the required working tools as the Ministry has concluded plans to provide computers and laptops for staff which will also enable the newly inaugurated SERVICOM and ACTU Officers to have computers for the effective delivery of their duties and give feed back to the management for necessary action”. The Permanent Secretary noted.
In her remarks, the National Coordinator SERVICOM, Mrs. Nnenna Akajemeli noted that SERVICOM is an initiative of the Federal Government which means service compact with all Nigerians, and as such SERVICOM by this inauguration is set to position her foot soldiers in the Federal Ministry of Communications to monitor the quality of services rendered to the public by the ministry and to ensure set service standards are met.
According to her, SERVICOM wants to see the Ministry of Communications stand out as a pace setter to other Ministries through effective, efficient and quality service delivery as a technology based Ministry.
In a related development the Chairman of the Independent Corrupt Practices and Other Related Offences Commission (ICPC) represented by Mr. Olayinka Aiyebayo during the inauguration of the Anti-Corruption and Transparency Unit (ACTU) of the Ministry urged the newly inaugurated members to serve as an in-house check mechanism in identifying lapses in operational systems of public organizations and seek to establish processes that are transparent, accountable and free of unethical practices.
In his words “the ACTU is not meant to displace or challenge the authority of management in running the affairs of the organization. Rather it is to compliment the effort of the management”.
Philomena O. Oshodin
Deputy Director/Head
Information/Press & PR Unit.
6th August, 2019
