The SERVICOM Presidency Office, has entered into partnership with Aig- Imoukhuede Foundation to strengthen service delivery initiatives in MDAs service wide.
This partnership was sealed with an MOu signature ceremony during the course of the week in Abuja at a One day National workshop organised by the Foundation.
In her acceptance speech, the National Coordinator SERVICOM Presidency, Mrs Nnenna Akajemeli stated that the partnership with Aig- Imoukhhede Foundation is a welcome development as it would accord the SERVICOM Office the much needed support it requires to play a pivotal role in promoting improvements and sustainable service delivery in MDAs across board.
She further stated that, SERVICOM office appreciates and accepts all the terms contained in the agreement as an additional mandate to truly serve Nigerians and bring improvements in services rendered in the MDAs.
This she said, would be deployed in a very intentional, strategic, and properly managed manner working in synergy and collaboration with the Foundation.
At the end of the tenure of the agreement Nigerians have a lot to benefit from the support system given by the Foundation, she stated.
The SERVICOM Office is expected to work on three key areas within the mandates and terms of the Partnership.
As part of the terms earmarked in the MoU, SERVICOM, will play a key role in ensuring sustainability and replication of this improvement of service delivery across other MDAs and in driving compliance with service improvement plans.
Furthermore, SERVICOM will be building on the Foundation’s ongoing support to the OHCSF in obtaining the ISO 9001:2015 Certification and given the crucial role SERVICOM plays in improving public service delivery.
As contained in the agreement the Foundation stated ” we seek to partner with SERVICOM
to support it in building its capacity to effectively monitor the compliance with Service Improvement Plans and the use of documented SOPs across the Federal Civil Service”.
Akajemeli further stated that SERVICOM office is delighted to take up more responsibility in entrenching Service Delivery Improvements as stipulated in the MoU.
In her opening remarks, the Executive Vice Chairman of the Aig – Imoukhuede Foundation, Mrs. Ofovwe Imoukhuede, commended the Coordinator and the entire SERVICOM team for her commitment to ensuring efficiency and effectiveness in services rendered in MDAs.
“Imoukhuede Foundation she said , is more convinced that SERVICOM will make it work”.
She further said that the Foundation will be a support system to SERVICOM in driving sustainable improvements in service delivery in the Public service nationwide.
Henrietta Okokon
Head Information and Public Relations
SERVICOM Presidency
