In a significant step toward advancing digital transformation in the public sector, the Federal Ministry of Art, Culture, Tourism and Creative Economy has successfully deployed the official GovMail platform, providing all staff members with secure, standardized .gov.ng email addresses for formal government communication.
The deployment, led by the Ministry’s ICT Department, underscores the Ministry’s commitment to strengthening internal communication, promoting transparency, and aligning with federal ICT and e-Government standards.
Declaring the training session open on behalf of the Permanent Secretary, the Deputy Director of ICT, Mr. Muhammed S. Koro, described the initiative as a milestone in the Ministry’s journey toward digital excellence.
“This deployment is a crucial step in professionalizing our communication channels. With GovMail, we are not just adopting technology — we are enhancing credibility, security, and service delivery”.
The comprehensive training session, which marked the official launch of GovMail, covered practical modules on web and mobile access, cyber security best practices, professional email etiquette, and integration with digital calendars and shared contacts. Over 350 staff members from various departments participated in the training.
Participants commended the initiative, describing it as a vital step toward modern, secure, and coordinated government communication.
“This is a welcome development. Having an official government email boosts our confidence and shows we’re serious about digital governance.”
— Mrs. Durauku Dorothy, Director, International Tourism Relations and Cooperation Department
“The training was very practical. I can now use GovMail on my phone, sync my calendar, and respond to messages faster.”
-Mr. Peter Mbam, Director, Legal Services Department.
“This brings unity to our communication system. We’ve moved away from scattered personal emails to something central and secure.”
— Mr. Onmonya Alfred Aboh, PEO I, Human Resources Department.
“I really liked how the facilitators explained security risks like phishing. It was eye-opening.”
— Mr. Musa Muhammad Lawal, SA (Admin) to the Permanent Secretary
“I was skeptical at first, but the interface is user-friendly. I believe it will improve our coordination, especially with agencies.”
— Mrs. Hadiza Abubakar Ali, SA to the President on Industry (Office of the Hon. Minister)
Following the successful deployment, all staff have been encouraged to use GovMail exclusively for official correspondence. The ICT Department will continue to provide technical support, while plans are underway to integrate GovMail with the Ministry’s upcoming web portal and AI-powered help desk.
Speaking on behalf of the Permanent Secretary, Dr. Zainab, Director of Planning, Research and Statistics (PRS), commended the ICT team for the successful rollout. She urged all staff to embrace the new platform as a tool for improved efficiency, accountability, and service delivery.
Signed
Chindaya Ahmadu
Director, Information & Public Relations
FMACTCE.
