Pantami Urges MTN and other Mobile Telecommunications to improve quality of services.


The Honourable Minister of Communications and Digital Economy, Dr. Isa Ibrahim Ali (Pantami) has urged all Telecommunications Companies operating in Nigeria to improve the quality of services in order to satisfy their customers in the country.

Pantami gave this charge to the MTN Board led by the Group Chairman, Mabisi Jonas, when they paid a courtesy call on him, in his office in Abuja, recently.

He said, “I am happy that you also appreciated our modest efforts in addressing most of the challenges being faced by Mobile Telecommunications in Nigeria, I believe every Country has its own peculiar challenge, we have achieved a lot in addressing most of the challenges; issues of vandalism, Right of Ways (RoW) and several others”.

The Minister pointed out that the Federal Government is committed to providing conducive and enabling environment for all Mobile Telecommunications operating in the country, without any hindrance.

He added that plans were on ground to strengthen the policy to ensure that Telecoms infrastructures are well protected in the Country. He further informed that the President had given directives to Security Agencies to provide security to critical telecommunications infrastructure in the different locations across the country.

Dr. Pantami expressed gratitude to the Board and stated that MTN has the largest market in Nigeria and globally, he however expressed concern at the untapped market and enjoined the telecommunications companies to legitimately exploit the market opportunity in the country.

On the $1.6 billion MTN budgeted to invest in Nigeria for the next three years, the Minister said, “I am glad to hear that you have a budget of $1.6 billion you plan to invest in Nigeria in the next three years. Please, try to get your priorities right. Look at the areas that are underserved and invest and the earlier you realise that, the better for you”.

The MTN Group President/CEO, Mr. Rob Shuter, who spoke on behalf of the team, said that Nigerian Investors’ shares in MTN are growing rapidly.

Also on the team was the MTN Nigeria Chairman, Dr. Ernest Ndukwe, MTN Nigeria CEO, Ferdinand Moolman. Others were Chief Corporate Services Officer, MTN Nigeria, Public Affairs, MTN Nigeria, Anas Galadima.